During the critique of our presentation to the class we were gently reminded that it was not Maslow that first proclaimed the values he did in such a neat format.  it was actually derived from an ancient Indian Veda.  Shortly after this revelation we returned to our seats to allow for the presentation to hear from the professor how much she enjoyed our presentation and how well we analyzed the data.  Wasn’t that special for a couple of people lucky to reach a conclusion.

After class we were approached by a colleague and told that it was our presentation that held hte most interest and was thought to be the most successful.  We also heard more positive thoughts from our professor.  What a perfect way to end such a large amount of work together.

Although the week has been filled with various assignments and projects within our own ranks in an effort to get our final analysis and presentation to our peers complete, there proves to still be loose ends to tie up in the short hours before class.

The presentation has been edited and reedited and is having the final touches placed on it as well as imagery.  The evidence for our revised conclusion needs finishing and added and then finally we have yet to delegate who will speak to what areas of our project during the presentation.

Eventually we finished our slides, uploaded all our imagery and finished organizing the details as a team with just enough to time to reach class and be there for our colleagues.

Our final conclusion: Satisfaction is the experience of circumstantial
and subjectively positive change.

Let us tell you how we got there. Not to use the same word over and
over agin in the same sentence but here are some the defining
conclusions that we made from our initial conclusions that has led to
the above, revised conclusion:

• Satisfaction can potentially come from nowhere.
• Satisfaction can potentially be a serendipitous experience.
• And often we’re satisfied because “that experience” didn’t
exist a moment before. This experience can be on a conscious and/or a
subconscious level.
• This experience can be introverted and private and/or it could
require other people within the circumstance to be satisfying
• Sometimes satisfaction is short-lived and simple.
• Satisfaction, most often, requires a positive experience.
• However, any experience is relative to the individual within a
particular physical environment, society and time.
• Satisfaction often does possess, but does not require, a dichotomy.
We are satisfied because of “the change”.
• If a dichotomy DOES in fact exist within all things that are
satisfying, we are circumstantially unaware of the dark/yang/angst
element that sometimes act as a counter-satisfaction to the positive
change.

To illustrate our conclusion with a quasi-real senario:

Donuts are delicious. If one were to offer you a free, powdered jelly
donut, you would be silly not to say, “Thanks!”, eat it, and enjoy the
satisfaction that comes from the taste, texture, and smell of the
delicious, americanized pastry. The serendipitous experience is a
delicious one. This is definitely an instance of introverted
satisfaction, by enjoying the senses that are evoked from eating the
donut. But possibly it involves that nice person who gave it to you
for free. One might factor in the environment of the donut shop.
This is a place where insomniacs unite and enjoy the hours of the day
when the world is quiet. There’s satisfaction being in a quiet world,
being productive at unusual hours before the birds chirp, and at the
same time, feeling like you are a part of a community; this compounds
your moment of satisfaction. You might experience a sense of
belonging in this place, and maybe even free and safe in your society
(for this example, we’re in Columbus, Ohio, of course!). Maybe you
were previously very hungry, and now you’re not. The experience is
undoubtably a positive change. But suddenly there is a moment where
you accept the fact that it was not the most nutritious food you could
have eaten. This entire experience has now become subjective in
relation to you, your esteem, and your personal health. There could
be a counter-satisfaction thought process to this instance, but not
necessarily.

“Life Satisfaction” collected A LOT of data. Hundreds of bits of data
required organization and analysis. Our data consisted of social
media bits, photo and word bits ranked in importance on a drawn
bullseye (the center of the bullseye being the heart of satisfaction),
and lastly, imaginary tools made collaboratively from velcro. After
all of our project data had been conducted and collected, we got
together as a team to agree on a single statement that would become
our conclusion about what satisfaction “is”. This process included
hours of debate, with points, and counter-points by all of us. Green
tea and piles of food allowed us to hone-in on a conclusion of which
we could all be confident (please see our final conclusion). Our
initial conclusions were abstract:

• Satisfaction must come from somewhere? Internal, external stimulus, or both?
• Satisfaction must have a dichotomy?
•Yin/Yang? Dark/Light? Religion = satisfaction + anxiety?
• Does satisfaction require anxiety?
• Satisfaction overload: too much satisfaction is makes “it” non-satisfying?
• Satisfaction can occur regardless of consciousness, awake vs. asleep?
• Satisfaction is the act of experiencing something unexpected or
subconsciously expected: serendipity?
• Satisfaction, at its core, is a action/reaction? food=calm?
• Does satisfaction require peacefulness or calm?
• Does satisfaction require danger, thrill or adventure?
• Satisfaction is the experience of experiencing something intensely?
• Independent of an internal or external stimulus, is it about
how it makes us feel or act?
• Satisfaction is unique to everyone?
• But we have examples of universal mutually satisfying experiences…
• Satisfaction is about balance?
• Satisfaction is about changes? Or the ability to control change?
• Ideas, at the core of satisfaction, represent an opportunity for change?
• Satisfaction = feelings + physical senses + no (or low) expectation
• Satisfaction = experience – expectation? (borrowed from Lextant
philosophy) (Let’s make Lextant a hyperlink, maybe attribute to Chris
Rockwell?)

At this point, we speculated that our data would neatly fit Maslow’s
hierarchy of needs in a very linear way. We predicted very firmly
that our social media data would reflect basic physiological needs,
the lowest level on Maslow’s Hierarchy of Needs. We firmly speculated
that our data from our bullseye exercise would reflect our human needs
for Security and Love and Belonging. And we knew for sure that our
velcro make tools endeavor would reflect Maslow’s highest needs,
Esteem and Self-Actualization. Our final analysis proved us wrong!
The data is not as linear as we hoped and imagined. And we were
disappointed that our above hypotheses were not spot-on. We had a lot
to disagree about, and we had to filter what we could all defend,
individually, if necessary.

Maslow's Hierarchy of Needs

Maslow's Hierarchy of Needs

The team was presented the idea of comparing our findings against a popular psychological theory of self-fulfillment.  In this case it is a well-known pyramid describing a system in which satisfying the needs at one level is required before advancing to the next.  The ultimate goal is of course to reach the top and be completely fulfilled.

At first it was thought this pyramid was a simple way to translate our data, but we found out with further exploration that it was not so simple.  It proved still to be very useful and key in our findings.

We did not expect a clearly defined definition for satisfaction when we started the project. At each and every moment of this process we have been discussing different aspects and relevant possibilities that would make us more closer to the end. But the decisive final 2 or 3 hour discussion session, after all the considerations, analyses and findings, led us to the final unanimous decision on satisfaction definition.


We thought of different philosophies, cultures and situations and how someone is satisfied in different situations. It made it clear for us that in all the situation when someone is satisfied there is some touches of change; or someone is expecting and yearning a change and it is experienced in different circumstances. We considered some of the examples that co-creators had mentioned during the project: there is a desire for eating doughnuts, while it worries you to be dangerous for the health or The major example was some one who is enjoying sunshine and breeze at the beach. Will prompted that stretching your body after a long work time is relieving and satisfaction could be very quick moment of change. Majid described that how some feeling of anxiety is included into the experience of enjoyment. Emily reminded us of Yin and Yang concept and read some few brilliant impressive statements by Confucius. We thought how difficult it is to define part of this satisfaction objectively and each one of us would experience and express this enjoyable moment in a different way. Sandeep said that what is enjoyable for me is different from you and others. Then we agreed that satisfaction is subjective. Finally we decided to put together all these keywords.


A miracle happened and we made our final definition that:



Satisfaction is the experience of circumstantial and subjectively positive change.

Analysis started right after the make tools session. We took the freshly-made stuff right to the class to share with class and Liz. The first serious analysis started with the instructor and she helped us embed this information into the whole process in a way that is supportive and directive. In the class, we decided to go through all the videos and pictures of the make tools session and relate what we remember to what they say and do and make the best possible precision for documentation. Both guys and girls put coffee and sleeping in the center of the bullseye sheet which meant the most of the satisfaction to them. Based on what was apparent on what they had made and what they said in the videos, we came up with some common themes and some conflicts; they interpreted a painting to religious facts; the same that happened for sleeping and coffee; eating doughnuts while being worried for the healthy issues. Girls did not like Sundays since it reminded them of how they spend time to wrap up everything and be ready for a new busy week and this is why they put it on the last layer of bullseye.


Co-creators made tools that satisfied them and could helped to be satisfied. One of the guys mentioned that music changes his mood and this is why one of them made communicative device to interact his feeling and thoughts by music. They wanted to have everything connected, customized and programmable to enhance the productivity. Girls’ devices had many super natural buttons that could help them make true their dreams and wishes; buttons that could relieve their stresses, clean house, provide them with food and drinks when they are thirsty or hungry. They also played with the time by putting a button on their device to have enough time for beer and increase productivity. Making their ideal devices, co-creators envisioned a better satisfied life that could help them thinking beyond what they are and dream what they need.

The “fuzzy front-end” of design research and social media are a
perfect pairing. As compared with some design fields that focus on
consumption, i.e., shopping, buying, owning and using, the “fuzzy
front-end” of design explores helping other people live their lives
more creatively. Generative design research focuses on creativity,
i.e., doing, adapting, making and creating. By allowing people to
express themselves creatively with generative tools we get to the
heart of human psychological desires and we are then potentially able
to abstract their designs into our designs. Generative design, by
nature, is collaborative. Guess what? Social media is ALSO
collaborative! We approached social media outlets, i.e., facebook,
twitter, and craigslist, as a new design tools. Social media, social
networks, virtual worlds and participatory media, we regard as a new
design language. This untapped tool and language allows for a new and
perhaps deeper level of generative design research. Because people
are generally narcissistic, random, voyeuristic and emotive when
engaging in social media, this is also a good outlet to explore design
and emotion.

What a success this proved to be!

Not only did we receive a willing sponsor in Chipotle but they delivered in spades with a donation of nearly 40 burritos and enough crispy nacho chips and sauces to feed our class 3 times over (well maybe not that much).  Our co-creators were first to be found and served with their promised reward for volunteering and our class was equally exposed to the generosity of the High St campus Chipotle store.  For their part, the business received great exposure to our department, classmates, volunteers, and in our advertising throughout campus.  The key to successful bartering is assuring the benefits to the other party.

Thank you again to our local Chipotle store and employees, and thank you especially to manager Joshua Huffman.

The Latest From Twitter…

Follow

Get every new post delivered to your Inbox.